Evans Halshaw Leeds Renault - My Story

http://www.canyoutrustthem.com/index.php?go=details&id=4105&adv=&company_name=&city=&list=yes&offsetf=0

This is a small clip from my story on what happened to me and my car after it was repaired by Evans Halshaw on Roseville Road in Leeds....read on and click the above link for more!

"I was approaching traffic lights and was braking down from 30 mph to around 15 mph when the car suddenly shot forward under FULL ACCELERATION without me doing anything, not pressing the accelerator or in anyway controlling the vehicle to accelerate. I swerved up the kerb to avoid the stationary vehicles ahead queuing for the traffic lights narrowly missing a bus stop and lamp post, acted quickly and disengaged the car from second gear to stop it accelerating, braking all the while and steered it into a side road. From the start of the car accelerating of its own accord the engine was screaming at full revs with the needle bouncing at the top of the “rev counter” - 7/8,000 rpm. Now stationary I quickly removed the key to stop the engine going but it didn't disengage it and carried on until a “BANG” was heard from the engine with plumes of black smoke engulfing the car from the rear – exiting the exhaust I presume.

Given the nature of what happened with my car taking off at full acceleration without my input I was in shock and quickly got out of the vehicle unsure if something else like a fire would ignite the black smoke surrounding the car. If I hadn't reacted quickly to disengage the car from accelerating it could have injured me, other road users or pedestrians.

At this point the first people I rang were Evans Halshaw, understandably in a very upset manner demanding to speak with Steve Dooler or the owner of the dealership. I was told by the Sales Manager that they were not in today as it was a Saturday and the earliest I could speak with anyone was from 8.00 am Monday morning.

After the smoke had lifted I opened the bonnet to check the oil level in the engine – the dipstick was completely dry, no oil remaining in the engine accompanied by a very strong burning smell. I called Green Flag once again and was recovered (for the 4^th time in 7 days) 90 minutes later back to my parents house.

The above incident occurred less than 20 hours after I had picked the car up from Evans Halshaw Leeds Renault and paid £978 on top of the initial £248."

You decide......

Poor service at Evans Halshaw Leeds - How to complain

http://www.motorindustrycodes.co.uk/garagefinder/evans-halshaw-3995.html

The Motor Industry Code of Practice for Service and Repair commits garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry.

By subscribing to the Code, a garage is demonstrating its commitment to operate as a responsible business and deliver high levels of customer satisfaction.

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Evans Halshaw Leeds on Roseville Road are signed up to the Motor Industry Code of Practice. If you wish to make a complaint about the service you have received at Evans Halshaw Leeds regarding your Renault, Nissan, Citreon or Peugeot then contact the Motor Industry Code of Practice. They cover the Service and Repair code and New Car purchases.

Evans Halshaw Leeds - Consumer Complaint

http://www.reviewcentre.com/review468977.html

"So far, Evans Halshaw in Leeds has not provided the service I required since the date of purchase, and I feel that all the issues should have been rectified in the first instance. I had repeatedly asked Evans Halshaw to strip the vehicle and find all the underlying issues, so far this has not been done. All the times I had taken the vehicle into the dealership about the same problems, I was not given clear enough explanations. I want the vehicle sorted, if not, I would hope for a full reimbursement of all the money I have paid over the last several years should be made payable back to me.

Since I purchased the vehicle in September 2005, I have had to return the vehicle back to the place of purchase for various issues. The issues that had arisen where: vehicle pulling to the left, axle rattling, wishbone rattling, engine compartment light constantly showing on the dashboard, fuel injectors, fuel valves, loose engine harnesses, engine rattling, car constantly juddering, eps problems, gear linkage issues (giving over 11 issues in the last three years). The vehicle has been into the workshop on numerous occasions for the above issues. In all instances I was not given clear enough answers from the dealership. On the last occasion when the vehicle was returned back to Evans Halshaw for the matter of the Engine Compartment Light showing on the dashboard. The service staff had done a full diagnostic test and the results had shown that the vehicle required fuel lines to be cleaned. They informed me that the fuel lines had been cleaned and I should not have any further problems with the vehicle. They had also informed me a free full service (July/August 08) would be done for the troubles I have had, this was meant to have been done on the vehicle which I personally feel was not done in enough detail. If the service was done, then the underlying issue with the Camshaft and any other matter would have shown up on their report. On the 19th December 2008 I was travelling from Leeds to Burscough in Lancashire with my partner. Whilst driving to my destination, I was on the third lane of the motorway when I lost complete acceleration and could have been in a car accident. When I had managed to get onto the hard shoulder I immediately contacted AA who picked my vehicle, partner and I up and took us to Burtonwood Services. Once I had arrived there, a mechanic from another garage had done a very basic Electrical Diagnostic Test; the results had shown that there was a problem with the fuel valves. I was then taken to my destination via a trailer. The following day I had contacted the AA again who had picked me up and dropped off my car at Evans Halshaw in Leeds. On the 22nd December 2008 I re-visited Evans Halshaw and informed them that the issue should be rectified without a cost to me, due to issues I have had since purchasing the vehicle. After their own diagnostic test, the results had shown that the Camshaft was broken and would cost me £827.75 Inc. VAT; again this should have been picked up on when the car had gone back to the workshop the last time.

Since I purchased the car I have requested that all documentation relating to the work carried out on my vehicle should be provided to me, this has not been done so far. I had provided them with a stamped addressed envelope and had visited the dealer in person requesting the documents, again this is yet to be done."

You decide....

Steer Clear of Evans Halshaw

http://www.motorhomefacts.com/ftopicp-600792.html

http://www.clik2complaints.co.uk/modules/newbb/viewtopic.php?topic_id=1939&forum=8&post_id=8975#forumpost8975

"I bought a vw beetle from evans halshaw in york 6 months ago, 2 weeks ago my clutch went so i took it back to them and got it replaced, my warrenty covered half the costs, when i got my car back i knew it didnt feel right but they kept telling me it was ok until today when my steering wheel locked and my breaks failed whilst driving at 40mph, i missed hitting a brick wall by no more than 3 inches!!!! and all they have said to me is its just one of them things, we'll get it sorted! i could have been kiled or i could have killed someone else!! im scared to death to get back in that car when they have 'supposidly' fixed it - do you know if there is anything i can do - cos i dont want the car back but cant afford to just lose my money!"

You decide.....

Evans Halshaw Leeds - Absolute Cowboys

http://www.c2sportsclub.com/ForumsPro/viewtopic/t=6155.html

"I went to Evans Halshaw in Leeds when looking to buy a C2 and they were cowboys too. Offered me half the amount of what I got in the end for my part-ex, unusually high monthly payments too."

You decide.....

Bad Service at Evans Halshaw

http://www.astraownersnetwork.co.uk/archive/index.php/t-56169.html

Evans Halshaw cowboys in East Kilbride

You decide....